Hi Experts,
After implementing MSS with standard roles, I could see there are three tabs coming up, 1) overview 2) Reports 3) service map.
In service map, we have the same menu which is there in overview tab but look and feel is different, not sure why.
I need to know how this service map comes up with effecting of uploading standard MSS role and what is the use of service map.
Also, I was trying to understanding which launch pad Role comprises Service Map menu as I can see Roles in LPD_Cust for overview and Reports nit not for service map - I am intended to ask here that can we hide this Service Map tab from MSS portal as user may not find it useful to them,.
Kindly throw some light on it.
Many thanks.
Regards'
Shipra