Connection issue | (MOB 06009) (HTTP 404) | Mobile devices

Dear Experts,

I've read many posts regarding this issue and tried several possible solutions to solve the connection error I'm getting. Nothing worked out until now so I hope someone can help me on track.

- Launchpad BOE and CMC are accessible via mobile device browsers (i.e. Safari) via external network (Android and iOS devices)

- MobileServer responds "success" when calling so this also looks successfully deployed (?).

http://<named address>.<domain>.nl:8080/MobileBIService/MessageHandlerServlet?message=GetVersion

<Result status="success">

<info>

<version productVersion="14.2.2.1975" internalVersion="4.0"/>

</info>

</Result>

I tried several connection settings within the SAP BusinessObjects Mobile App (Version 6.3.11.2 iOS) to connect to the platform.

Server URL (port = 8080):

http://<ipaddress server>:<port>/BOE/BI

http://<named address>:<port>/BOE/BI

CMS Name (port = 6700):

<ipaddress server> only

<ipaddress server>:<port>

<CMS name> only

<CMS name>:<port>

<Full server name with local domain>

<Full server name with local domain>:<port>

I'm using enterprise authentication with admin credentials.

Hope someone can help me out.

Thanks in advance!

Kind regards,

Marco