Hi Carole,
Normally if you can see the I am here message, it means the SAPWM agentry application is running.
So did you try to restart your SMP server again and check the backend setting?
There is another way is delete the old Agentry application in SMP Management cockpit.
Create a new agentry application, finish the authentication and save -> Restart the SMP server and check startup.log and event.log to make sure there is no error at all.
And then deploy the zip file again.
Let's see if there is any error generated in the event.log and startup.log.
If not, please check the backend page of the application.
Thanks,
Best Regards,
Kevin Xu
SAP Product Support