Hi
We have the following Scenarios to achive
1. Employee's created in ECC ( As customers - separate account group then the Sold to account group) need to be replicated to C4C as Employees.
2. In SAP ECC customer master ( Sold to, Ship to etc.) - under partner functions assignment , we assign the ECC employees ( created as customers master ID) using partner function Employee responsible.
We will replicate the Customers ( Sold to , Ship to ) from ECC to C4C only. One Direction i.e. ECC--> C4C.
3. Prospects will be created in C4C and replicated to ECC , prospects will have Employee responsible assigned to as owner, sales employee or account team member party role in account team tab. when the prospects are replicated from C4C to ECC, we need the Owner ( Emp. Responsible also to replicate in the Partner function assign to this prospect in ECC).
4. We have already prevented Customers ( Role: CRM000) flowing from C4C to ECC. ( Since the requirement is that once the prospect is converted to Customers they can only flow from ECC to C4C.
Hope this helps to clarify the scenarios.
Regards
Piyush