You can debug the method IF_EX_PT_GEN_REQ~FIND_RESP_AND_DEFAULT_NEXT_PRC in BADI PT_GEN_REQ and check it why it's not picking up the manager name in processor field.
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You can debug the method IF_EX_PT_GEN_REQ~FIND_RESP_AND_DEFAULT_NEXT_PRC in BADI PT_GEN_REQ and check it why it's not picking up the manager name in processor field.